Privacy Policy

What we collect

Account data: your name, email address and password. The password is stored hashed by our authentication provider — we never see it.

Dog data: what you tell us about your dog, such as name, breed, age, weight and energy level, plus the missions completed and your progress history.

Payment data: your subscription status and a customer identifier from Stripe. We never receive or store your card number.

Technical data: standard server logs, including IP address and browser type, kept by our hosting provider for security and debugging.

Why we use it

To create and secure your account, and to log you in.

To generate missions suited to your dog and to keep your progress and achievements.

To take payment, manage your subscription, and meet accounting and tax obligations.

To keep the service working and investigate abuse or technical problems.

We do not sell your data, and we do not use it to build advertising profiles.

Who processes it for us

Supabase — database and authentication.

Stripe — payment processing and subscription management. Stripe handles card details directly and under its own privacy policy.

Vercel — hosting and delivery of the application.

These providers act on our instructions and may store data outside your country. Where required, transfers rely on standard contractual clauses or equivalent safeguards.

Cookies

We use only what the app needs to function: a session cookie that keeps you logged in and a cookie that remembers your language.

There are no advertising or third-party tracking cookies.

How long we keep it

Your account and dog data are kept for as long as your account exists.

If you ask us to delete your account, we remove your personal data and your dog data. Records we must keep for tax and accounting reasons, such as invoices, are retained for the period the law requires.

Your rights

You can ask us for a copy of your data, correct it, delete it, or object to how we use it.

Write to wogipet@gmail.com and we will respond within 30 days. We may ask you to confirm your identity first, so that nobody else can make that request about you.

If you believe we mishandled your data, you may complain to the data protection authority in your country.

Security

Traffic is encrypted in transit, access to the database is restricted by row-level rules so one account cannot read another account’s data, and administrative access is limited and separately authenticated.

No system is perfectly secure. If a breach affects your personal data, we will notify you and the relevant authority as the law requires.

Children

Wogi is not intended for anyone under 18. We do not knowingly collect data from children. If you believe a child gave us data, contact us and we will delete it.

If you are in Canada

Wogi is operated from Brazil, but most of our subscribers are in Canada, so we handle personal information in line with PIPEDA (the Personal Information Protection and Electronic Documents Act) and, for residents of Quebec, with Law 25.

The person responsible for the protection of personal information at Wogi is the founder, reachable at wogipet@gmail.com. Write to that address to access your data, correct it, have it deleted, or receive it in a portable format.

We send you only the emails the service needs to work, such as confirming your address, receipts and notices about your subscription. We will not add you to a marketing list without asking first, and any commercial email we send will identify us and carry a one-click unsubscribe, as CASL requires.

If you are not satisfied with how we handled your personal information, you may complain to the Office of the Privacy Commissioner of Canada, or, in Quebec, to the Commission d’accès à l’information.

Changes and contact

If we change this policy in a way that matters, we will notify you by email or in the app before the change takes effect.

Questions, requests, or complaints: wogipet@gmail.com.